If your server has the status resize_prep or the resize takes longer than 4 hours, please contact our Support Team.
Please send the UUID of the server along.
In case you use a Floating IP address, the server will be communicating with the router IP address as its source address.
You can verify this by issuing the following command:
dig +short myip.opendns.com @resolver1.opendns.com
or
curl ifcfg.me
The response will show you the IP address from which your server is communicating with.
You however are allowed to set the floating IP as default gateway instead of the router IP. The instance will then use the floating IP as source address.
Yes.
We advise you to use Security Groups with every type of network or setup.
Our Supported Images do not come with a swap partition.
If you want swap you can add it as a swap file.
First create a swap file, in this example 512 MB (1024 * 512MB = 524288 block size):
dd if=/dev/zero of=/swap bs=1024 count=524288
Execute the following to set up the swap:
mkswap /swap
Set the correct permissions on the file:
chown root:root /swap
chmod 0600 /swap
Activate the swapfile:
swapon /swap
Add it to /etc/fstab to make sure it is loaded at boot:
vim /etc/fstab:
/swap swap swap defaults 0 0
Most Linux distributions remount disks in read-only mode when they find errors on the disk.
First try to reboot or restart your server.
If that does not help, check the Dashboard and our Status Page for possible service disruptions.
If there are none, contact our Support Team.
Send the UUID of the affected server(s) and volume(s) along.
If your server does not reboot or start up, or hangs on the status powering_on or rebooting please first try to power flip your server.
If that does not help, check the Dashboard and our Status Page for possible service disruptions.
If there are none, contact our Support Team.
Send the UUID of the affected server(s) and volume(s) along.
Yes.
The server will reboot to make the resize active.
Please check your internet connection, our regular website and our Service Status.
Contact our Support Team if the problem persists.
Please include the UUID of the server, which client was used, the date/timestamp of the error and the error itself (if any).
First check the security groups to make sure SSH access is allowed.
If that is the case and you still cannot login then you need to reboot the server in Single User mode and reset the root password.
- For CentOS, see the official wiki.
- For Debian/Ubuntu, see this guide.
Server
- Login to the Dashboard
- Navigate to the server you want to snapshot
- Click “Create Image”
Volumes
- Login to the Dashboard
- Navigate to the volume you want to snapshot
- Click “Create Snapshot”
It is not possible to convert public fixed IP address to a Floating IP address.
- Login to the Dashboard
- Navigate to the server you want to clone
- Click “Create Image”
- Wait for the image creation to finish
- Create a new server based of this image via the “New Server” button
Yes.
We only support 64 bit Operating Systems and Images, so you should set the type of the image/server to x86_64 in the Dashboard.
Since x86_64 is backwards compatible you can run x86 software.
No, this is not possible.
If you have a small server and want more RAM or more cores, resize up to a Small HD Flavour.
Small HD Flavours can be up and downsized because the disk size is the same.
Flavours above Standard 3 cannot be downsized.
Yes.
Via the Dashboard you can select the server and the click the Resize button.
See the above item on downsizing/downgrading if you, in the future, want to downgrade your instance.
Your server will reboot during a resize.
Yes.
You can install the required packages and run a regular desktop.
apt-get install ubuntu-desktop